Infinite Campus updated to version 1410.2

Upgrade complete
Version: E.1410.2
DB Refresh: No
Requested Date: 2014-03-09 17:00
Scheduled Date: 2014-03-09 17:00

Resolution: 

Automated update complete.

An even better fix for showing data in IC

Infinite Campus support tells us the following:

With the 1402 update, districts have had to have all users clear their history/cache if they use a browser that doesn't allow the settings to be established so that the browser history clears on exit or if they don't have their browser settings set so that the history does clear on exit. 

The link below explains how to clear the browser history/cache for all supported browsers and OS. Firefox and IE browsers contain the setting where it can be set to clear on exit. In Safari, the way to clear cache/history automatically is by turning on Private Browsing. For any Chrome users, they will need to clear it manually and should do so on a regular basis. 

https://community.infinitecampus.com/kb/display/DOC/Recommended+Browser+Settings

Fix for blank frames in IC

I have bad news and good news.

First the bad: The issue I described yesterday regarding Chrome browser not displaying IC content correctly also affects some Firefox, Safari, and IE installations.

Good news: We have discovered a solution that seems to work, at least sometimes. If you encounter a screen in which a portion of the page that normally should have data (typically the largest portion of the screen) is blank, try this:

1. Right-click on the portion of the page that is blank.
2. Choose "Reload Frame" from the resulting menu. (The exact menu will vary depending on the browser.)

After this, the content should appear in the frame like normal. However, this is hit-or-miss - it doesn't always fix it. We are trying to figure out what specific combination of software causes the behavior. 

So, please try using multiple browsers and reloading the frame to see if you find a combination that works for you. We will continue gathering information to figure out if there is a software fix we can apply.

New look for Infinite Campus

Infinite Campus has a new user interface. This new interface changes the look of the system without changing any functionality.  The search, help, folder tabs, tool outline and tools themselves all function as they have in the past.  All that has changed is an improvement to the system’s usability with a more modern look.  Here is a sample screen showing some of the changes:

More information on the user interface changes can be found in the 1402 release notes in the Campus Community.

Video on using Campus Portal Mobile App

There is a promotional video on using the new Campus Mobile Portal App for iOS devices. This video is meant for parents and students. It is viewable at http://www.youtube.com/watch?v=UjW6rloXrIs

Cool new features for teachers

Teachers! Learn about the new teacher tools in Campus on this YouTube Video (in HD).

Infinite Campus Support Procedures

Now that the implementation phase of Infinite Campus is coming to a close, OSD staff should contact the OSD IT Helpdesk with any requests for support with Infinite Campus. The IT department will address support requests and escalate any issues we are not able to resolve up to CESA 5 or Infinite Campus support.

Additionally, staff can access instruction guides, documentation, videos, and other helpful links on the OSD Infinite Campus Support Site.

PowerSchool links removed

The links to PowerSchool on the various district web pages have been replaced with links to Infinite Campus. If you still need to access PowerSchool, you can do so by typing in the appropriate URL listed below.

PowerSchool for Office Staff: http://ps.oregonsd.org/admin/
PowerTeacher: http://ps.oregonsd.org/teachers/