Wednesday, November 30, 2011

Brief email outage this morning

The brief email outage this morning was due to a domain used by Google to authenticate accounts (accounts.google.com) being categorized by our security filter as a phishing site. This may actually have been accurate, as there has been an increase in phishing activity lately. Alternatively, it could be that the domain was recently added by Google.

Regardless, we have fixed the problem. Sorry for the inconvenience.

Tuesday, November 1, 2011

Phones and voicemail are back up

Phones and voicemail are back up and running normally. Thanks for your patience.

Phone/voicemail outage

Phones and voicemail are currently down. We are waiting for the vendor support folks to either get it running again, or to give us the all-clear to reboot everything. If we don't wait for that, inevitably there is some glitch which prevents them from getting the diagnostic information they need to try to unravel this mystery.