I have bad news and good news.
First the bad: The issue I described yesterday regarding Chrome browser not displaying IC content correctly also affects some Firefox, Safari, and IE installations.
Good news: We have discovered a solution that seems to work, at least sometimes. If you encounter a screen in which a portion of the page that normally should have data (typically the largest portion of the screen) is blank, try this:
- Right-click on the portion of the page that is blank.
- Choose "Reload Frame" from the resulting menu. (The exact menu will vary depending on the browser.)
After this, the content should appear in the frame like normal. However, this is hit-or-miss - it doesn't always fix it. We are trying to figure out what specific combination of software causes the behavior.
So, please try using multiple browsers and reloading the frame to see if you find a combination that works for you. We will continue gathering information to figure out if there is a software fix we can apply.
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