With many thanks to Chris, the OSD login page is now working. We still need to solve the root issue, but the workaround is now functioning. Sorry again for the inconvenience.
Tuesday, April 10, 2012
Some servers offline due to security certificate "revoked"
Around 5:15 we started seeing error messages when trying to process LDAP logins to our servers. The error says the Security Certificate is "revoked." We are investigating the problem right now and trying to find a solution. The cause is unknown, but may be an issue with the security certificate issuer, which would be a really big problem.
More updates here as we find them.
Tuesday, April 3, 2012
Skyward Windows Not Visible with Google Chrome 18
Skyward Critical Issue
Skyward Windows Not Visible with Google Chrome 18Who is affected by this mailing?
Districts that use the Google Chrome browser with the Skyward Web Product and have updated to Google Chrome version 18.
What is the issue?Users that are running Google Chrome 18, which was released last week, may experience issues where new windows in the Skyward Web Product are not displaying correctly. The new Skyward windows are opening at a size that cannot be viewed. The new window displays in the taskbar, but is not immediately viewable. How do I correct the problem?
Skyward is creating a work around to the Google Chrome issue that will be included in Addendum9 of the February 2012 Release, which is scheduled to be posted on Wednesday, April 4th.
Please note that the Skyward work around may not correct the issue in all areas.
Until Addendum9 is posted, users can manually work around the issue by right clicking the window in the taskbar and choosing Maximize to display the window. Another option would be to use a different Web browser such as Internet Explorer or FireFox.
Thank you,
Skyward Support Staff
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