The links to PowerSchool on the various district web pages have been replaced with links to Infinite Campus. If you still need to access PowerSchool, you can do so by typing in the appropriate URL listed below.
PowerSchool for Office Staff: http://ps.oregonsd.org/admin/
PowerTeacher: http://ps.oregonsd.org/teachers/
Thursday, July 28, 2011
Email Maintenance, Tues. Aug 2nd, 7pm-9pm
Access to email via Google Mail will be interrupted starting at 7pm on Tuesday August 2nd. This maintenance only affects the ability to "login" to email, not the email itself. In other words, email will still be delivered during this maintenance and will be waiting for you the next time you log in.
In addition to email, other web-based services which rely on your OSD username and password will also be unavailable. This includes all Google Apps, Moodle, helpdesk, etc.
You may be able to continue to use email during this period by logging in before 7pm and preventing your session from expiring. Devices linked to Google services such as Smartphones and Blackberries should continue to function normally as well. I am hopeful the maintenance will only last about 20 minutes, but have reserved the entire block (7pm-9pm) in case it is needed.
In addition to email, other web-based services which rely on your OSD username and password will also be unavailable. This includes all Google Apps, Moodle, helpdesk, etc.
You may be able to continue to use email during this period by logging in before 7pm and preventing your session from expiring. Devices linked to Google services such as Smartphones and Blackberries should continue to function normally as well. I am hopeful the maintenance will only last about 20 minutes, but have reserved the entire block (7pm-9pm) in case it is needed.
Wednesday, July 27, 2011
Possible email disruption
Google is reporting a small email disruption this morning.
We're experiencing an issue affecting less than 0.01% of the Google Mail user base. The affected users are unable to access Google Mail. We will provide an update by July 27, 2011 9:20:00 AM UTC-5 detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.Given the small percentage affected, it's unlikely it affects any OSD accounts, but if you are affected, you can check the status at http://www.google.com/appsstatus#hl=en
Friday, July 22, 2011
Phantom voicemails
Update: This has been resolved as of Monday, July 26.
Many, if not all, phones have a blinking voicemail message indicator light, even when there are no messages waiting. We are aware of this issue, and are working with our support vendor to fix the issue. Sorry for the annoying blinking.
Many, if not all, phones have a blinking voicemail message indicator light, even when there are no messages waiting. We are aware of this issue, and are working with our support vendor to fix the issue. Sorry for the annoying blinking.
Thursday, July 21, 2011
Internet and voicemail back to normal (almost)
Normal Internet access was restored at 4:30 PM after a server upgrade.
Voicemail service began working around 2:00 PM, so you can now check voicemail the same way you always have. However, not all voicemail prompts have been re-recorded, so callers will not have the normal navigation prompts until some time tomorrow (Friday).
On the upside, voicemail greetings and names were successfully migrated, so you need not re-record them.
Voicemail service began working around 2:00 PM, so you can now check voicemail the same way you always have. However, not all voicemail prompts have been re-recorded, so callers will not have the normal navigation prompts until some time tomorrow (Friday).
On the upside, voicemail greetings and names were successfully migrated, so you need not re-record them.
Internet access interruption 7/21, 3:30 - 4:30
The district's connection to the Internet will be interrupted sporadically between 3:30 - 4:30 today while we perform server upgrades. No action is needed on your part.
Sorry for any inconvenience.
Sorry for any inconvenience.
Monday, July 18, 2011
PowerSchool "frozen"
Data is being sent up to Infinite Campus, so no changes should be made to PowerSchool except for building schedules. Most user groups have been set to read-only access to PowerSchool to prevent changes from being made. If you think you need to make a change to PowerSchool, please contact the IT office.
Thursday, July 14, 2011
Voicemail will be down July 21
[Repost to reflect the new date.]
Remember the good old days, when you would dial - and I mean actually dial, not push buttons - the phone to call a friend, and let it ring seven or so times before hanging up? No answering machine, no voicemail, just the steady, indefinite ringing from the other end to let you know that you couldn't reach your friend at that precise instant. Perhaps they weren't home (that's the only place phones were back then), or maybe they just didn't feel like answering the phone at that time. I mean, it could have been anybody calling them (there was no Caller ID). Perhaps they were just relaxing comfortably and said to themselves, "If it's important, they'll call back later."
Well, get ready to relive those placid days of yesteryear while the district's voicemail system is down on July 21.
To get ready, you should check all your voicemail messages late on July 20, in case they get deleted during the transition (which is quite likely).
On July 21, phones will ring, but if nobody is there to pick them up, they will be forwarded to the District Services Office reception desk, where operators will be standing by to take messages. Callers will be given the option to call back the next day, or to leave a message. If the caller chooses to leave a message, the operator will write down the message on vintage message slip (pictured at right) and send it to you via interoffice mail.
If all goes well, July 22 will herald a new era of voicemail, complete with web-based controls and voicemails emailed to you as attachments, so that we can all resume our frenzied, always connected, über-busy lifestyles.
But at least on July 21, we can pause to remember what it was like, not so long ago, when we could actually let the phone ring, knowing that "if it's really important, they'll call back."
Remember the good old days, when you would dial - and I mean actually dial, not push buttons - the phone to call a friend, and let it ring seven or so times before hanging up? No answering machine, no voicemail, just the steady, indefinite ringing from the other end to let you know that you couldn't reach your friend at that precise instant. Perhaps they weren't home (that's the only place phones were back then), or maybe they just didn't feel like answering the phone at that time. I mean, it could have been anybody calling them (there was no Caller ID). Perhaps they were just relaxing comfortably and said to themselves, "If it's important, they'll call back later."
Well, get ready to relive those placid days of yesteryear while the district's voicemail system is down on July 21.
On July 21, phones will ring, but if nobody is there to pick them up, they will be forwarded to the District Services Office reception desk, where operators will be standing by to take messages. Callers will be given the option to call back the next day, or to leave a message. If the caller chooses to leave a message, the operator will write down the message on vintage message slip (pictured at right) and send it to you via interoffice mail.
If all goes well, July 22 will herald a new era of voicemail, complete with web-based controls and voicemails emailed to you as attachments, so that we can all resume our frenzied, always connected, über-busy lifestyles.
But at least on July 21, we can pause to remember what it was like, not so long ago, when we could actually let the phone ring, knowing that "if it's really important, they'll call back."
PowerSchool rollover complete
Katie and Lynn fixed our problems and the PowerSchool rollover is complete. Don't change stuff, but if you are making a schedule, go ahead and work on that.
Tuesday, July 5, 2011
IE Favorites not accessible
Many people report not having access to their Internet Explorer favorites after the migration to the new SAN. For some reason, the permissions on the Favorites folder was set to allow access only by each individual owner. This prevented proper copying of the folder to the new home directory location. It should be resolved in the next day or two by re-copying the folders after mass-changing permissions.
Firefox users are not affected.
Sorry for the inconvenience.
Firefox users are not affected.
Sorry for the inconvenience.
Excel and Word file saving locations
We discovered an issue with Word and Excel that is related to the migration to the new SAN. It was resolved at 11:30 AM today.
The issue is caused by Word and Excel having a default Save location which is specified as \\osd-home1\staff\, which is the location mapped to the H: drive for staff. The new location of the H: drive, on the new SAN, is \\osdna1-a\home\staff\.
The result is that if you opened something this morning in Word or Excel, made changes, then saved, Word or Excel saved your changes on the old SAN unless you intentionally saved it to the new H: drive (and why would you?) So when you try to open the revised file, it seems to be unchanged.
Fear not- the changed file is still there. To access the file, open Windows Explorer and type \\osd-home1\staff in the address bar and press Enter. Then browse to the directory in which you saved the file. You can drag the file to your new H: drive (at \\osdna1-a\home\staff) or open the, select Save As..., and navigate to the H: drive.
Word and Excel were fixed at 11:30 AM, and the group policy settings were pushed out at 12:20 PM, so it should work correctly now. If you have problems, please reboot your computer first to see if it is fixed, then try to find the files using the workaround described above.
The issue is caused by Word and Excel having a default Save location which is specified as \\osd-home1\staff\, which is the location mapped to the H: drive for staff. The new location of the H: drive, on the new SAN, is \\osdna1-a\home\staff\.
The result is that if you opened something this morning in Word or Excel, made changes, then saved, Word or Excel saved your changes on the old SAN unless you intentionally saved it to the new H: drive (and why would you?) So when you try to open the revised file, it seems to be unchanged.
Fear not- the changed file is still there. To access the file, open Windows Explorer and type \\osd-home1\staff in the address bar and press Enter. Then browse to the directory in which you saved the file. You can drag the file to your new H: drive (at \\osdna1-a\home\staff) or open the, select Save As..., and navigate to the H: drive.
Word and Excel were fixed at 11:30 AM, and the group policy settings were pushed out at 12:20 PM, so it should work correctly now. If you have problems, please reboot your computer first to see if it is fixed, then try to find the files using the workaround described above.
Home folder migration complete
The migration of home folders and shared folders to the new server is complete, and the drive mappings were changed on Monday, July 4. When logging in on Tuesday (or Monday evening for that matter), your drive mappings point to the new location. Hopefully you didn't notice anything different.
The migration of user profiles to the new SAN will occur in the near future, and will happen overnight. We'll give you a heads up so that you can be sure to log out before it happens, to make sure that everything copies over correctly.
The migration of user profiles to the new SAN will occur in the near future, and will happen overnight. We'll give you a heads up so that you can be sure to log out before it happens, to make sure that everything copies over correctly.
Friday, July 1, 2011
Voicemail will be down July 13
Remember the good old days, when you would dial - and I mean actually dial, not push buttons - the phone to call a friend, and let it ring seven or so times before hanging up? No answering machine, no voicemail, just the steady, indefinite ringing from the other end to let you know that you couldn't reach your friend at that precise instant. Perhaps they weren't home (that's the only place phones were back then), or maybe they just didn't feel like answering the phone at that time. I mean, it could have been anybody calling them (there was no Caller ID). Perhaps they were just relaxing comfortably and said to themselves, "If it's important, they'll call back later."
Well, get ready to relive those placid days of yesteryear while the district's voicemail system is down on July 13.
To get ready, you should check all your voicemail messages late on July 12, in case they get deleted during the transition (which is quite likely).
On July 13, phones will ring, but if nobody is there to pick them up, they will be forwarded to the District Services Office reception desk, where operators will be standing by to take messages. Callers will be given the option to call back the next day, or to leave a message. If the caller chooses to leave a message, the operator will write down the message on vintage message slip (pictured at right) and send it to you via interoffice mail.
If all goes well, July 14 will herald a new era of voicemail, complete with web-based controls and voicemails emailed to you as attachments, so that we can all resume our frenzied, always connected, über-busy lifestyles.
But at least on July 13, we can pause to remember what it was like, not so long ago, when we could actually let the phone ring, knowing that "if it's really important, they'll call back."
Well, get ready to relive those placid days of yesteryear while the district's voicemail system is down on July 13.
On July 13, phones will ring, but if nobody is there to pick them up, they will be forwarded to the District Services Office reception desk, where operators will be standing by to take messages. Callers will be given the option to call back the next day, or to leave a message. If the caller chooses to leave a message, the operator will write down the message on vintage message slip (pictured at right) and send it to you via interoffice mail.
If all goes well, July 14 will herald a new era of voicemail, complete with web-based controls and voicemails emailed to you as attachments, so that we can all resume our frenzied, always connected, über-busy lifestyles.
But at least on July 13, we can pause to remember what it was like, not so long ago, when we could actually let the phone ring, knowing that "if it's really important, they'll call back."
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