Infinite Campus updated to version 1410.2

Upgrade complete
Version: E.1410.2
DB Refresh: No
Requested Date: 2014-03-09 17:00
Scheduled Date: 2014-03-09 17:00

Resolution: 

Automated update complete.

2008-12-12 Problem solved: Slow logins, LDAP errors, and Groupwise crashes

This week has been busy trying to fix slow login issues which appear to have been caused by problems with our LDAP server and a Groupwise server that crashed every day.

These seem to be fixed now.

We installed a patch on Monday on Groupwise, and it has stayed up ever since. The LDAP issue has been fixed, so the authentication service no longer hangs. This should fix the login problems that people have experienced. If you are still having those issues, please contact the helpdesk.

Good news for Brooklyn: the drive imaging service now works at Brooklyn again, so we won't have to bring computers back to the DSO to image them.

Getting ready for the return of teachers

We are busily preparing for the return of teachers. Today we began in earnest dismantling the summer school computers and putting them back in their regular rooms. Most of our equipment orders are streaming in, so now we have to inventory it all.

All the new computers have been placed, except for the very recent requests for new staff. Soon the setup of phone extensions and voicemail will begin, though some will have to wait until we get room assignments.

PowerSchool back to normal

The PowerSchool server has returned to normal operations. PowerGrade users, please resume normal use.

Thank you to anybody running reports who stopped them. Please consider setting reports to be run during off hours such as evenings and weekends, when the server is not dealing with the regular workload of daily business.

PowerSchool support investigated, but could not find anything wrong with the server. They determined that it was just suffering from a huge number of requests at once. The busy handlers are back down to 1-3 now, so it should respond correctly to PowerGrade users. I asked about increasing the number of handlers, but they said doing so would reduce performance of the web server, which most people use to access the server.

Thanks for your patience.