Video on using Campus Portal Mobile App

There is a promotional video on using the new Campus Mobile Portal App for iOS devices. This video is meant for parents and students. It is viewable at http://www.youtube.com/watch?v=UjW6rloXrIs

Upgrades to Firefox and iTunes coming tonight!

We've had many requests for updates to a couple of our core applications, Firefox and iTunes. Normally, we try to do this when school is out (like during the summer) to avoid disruptions, but since our current Firefox version is having difficulties displaying Infinite Campus pages and the newest Apple OS needs a new iTunes version, we will try to push these out this afternoon (10/26) through tomorrow morning.

What we need from all of you is to NOT shut down any computers today. Close all of your programs and log off, but leave the computers powered on. I have set the applications to start installing automatically beginning at 4:30 p.m. It's actually a random schedule using a 3-hour window no earlier than 4:30, so your computer may start right away, it may wait for several hours. Either way, when the install happens, the computers will automatically reboot without warning and should also shutdown via our policy at 9:00 p.m.

If a computer does not get updated tonight, it will likely happen the next time someone starts it and will also reboot without warning. If this happens to you once in the next day or two, assume that is what is happening. If you continue to have unexpected restarts or either of the applications stop working, then report that to us via the helpdesk.

Thanks from technology!

Slow Google Docs- how you can help

We've been investigating reports of Google Docs being slow lately, and it appears that it is due to not having enough Internet bandwidth available. Some bandwidth hogs, such as audio and video streaming sites, are now being blocked or throttled to alleviate the traffic congestion. You can help by reducing or eliminating the use of non-instructional Internet use.

For those of you who really "need" to listen to music at work, there's this really cool invention that streams music and other programming directly to your desktop and uses zero bandwidth, plus has a wide variety of pre-selected playlists. It's called a radio, and they are really quite inexpensive.

Google Docs list not showing up

Google Docs is having an issue showing the document list. This is happening to people all over the world, not just our district. This is being worked on by Google. There is nothing we can do except wait until they get it fixed.

You can check http://www.google.com/appsstatus for an updated status report of this issue and all Google Apps service.

Phones and voicemail down briefly

The phones and voicemail systems were down briefly this morning. We rebooted, and our support vendor is reviewing the system logs in a continuing effort to track down the elusive cause of these outages.

We apologize for this outage. Thank you to the central contacts at each building who reported the outage via the helpdesk.