Email login issues due to outdated bookmarks to old authentication server

Some people have experienced problems logging in to email. We have identified the problem as affecting people who have an outdated bookmark/favorite to the login page. Delete your bookmark and either use the link on the Navigator page (http://s.oregonsd.net/nav/) or go directly to http://mail.oregonsd.net  Either of these will forward you to the correct server to enter your password. (It looks identical- two fields on a black background- but is on a different server.) Sorry for the confusion. We didn't anticipate people having bookmarks to the intermediate authentication page.

Skyward login issues

Some users have reported problems logging in to email and Skyward. It appears that Skyward will not accept a password longer than sixteen characters. If you have an OSD password that is longer than sixteen characters, please try shortening it to fifteen or sixteen characters and then logging in to Skyward. You can change your OSD password at http://db.oregonsd.org/ga/password/passchange.php

2008-12-12 Problem solved: Slow logins, LDAP errors, and Groupwise crashes

This week has been busy trying to fix slow login issues which appear to have been caused by problems with our LDAP server and a Groupwise server that crashed every day.

These seem to be fixed now.

We installed a patch on Monday on Groupwise, and it has stayed up ever since. The LDAP issue has been fixed, so the authentication service no longer hangs. This should fix the login problems that people have experienced. If you are still having those issues, please contact the helpdesk.

Good news for Brooklyn: the drive imaging service now works at Brooklyn again, so we won't have to bring computers back to the DSO to image them.

OHS logins slow; LDAP errors

UPDATE- Panther has been rebooted. Possible cause was a time synchronization issue. If you are still having errors, please log out and log back in, as this will reset the connection between the workstation and the server. If you had PowerGrade open when the server went down, you will likely have errors. Please call the helpdesk at x4025.

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ALERT-

OHS is experiencing slow logins. We are aware of the problem and are working on it. Panther directory structure is being repaired.

People are experiencing LDAP failures when trying to log in to email, after successfully logging in to Novell. We are investigating the issue.