How to export your data from your school account

Congratulations on being almost done with your high school career! As you prepare to graduate, the district IT department wants to make sure that you can take all your OSD data with you to college or work. Most student data is stored in Google Apps for Education in the oregonsd.net domain. If you have documents or files stored on the network server, you can copy them directly to Google Drive.

You share share your documents, Gmail, calendar items, and websites from your @oregonsd.net account to your personal Gmail account, or to your new college or work account. 

You can also use a tool called Google Takeout to export all your Google data. You can save it for posterity, for when you are super famous in the future or whatever. Go to https://takeout.google.com/settings/takeout to get started.

Your account will be deactivated on September 1, so please export all your data before then.

We (the OSD IT department) don't own these tools, so we really can't support them, but wanted to let you know they exist. 

Best wishes!

Tips for seniors - new for 2016!

Congratulations on being almost done with your high school career! As you prepare to graduate and move on to bigger and better things, the district IT department wants to make sure that you can take all your OSD data with you to college or work. Most student data is stored in Google Apps for Education in the oregonsd.net domain. If you have documents or files stored on the network server, you can copy them directly to Google Drive.

You can export your data directly from Google Drive (directions here), or perform an In-App Transfer. For example, you could move your documents, Gmail, calendar items, and websites from your @oregonsd.net account to your personal Gmail account, or to your new college or work account. 

You can also use a tool called Google Takeout to export all your Google data. You can save it for posterity, for when you are super famous in the future or whatever. Go to https://takeout.google.com/settings/takeout to get started.

We (the OSD IT department) don't own these tools, so we really can't support them, but wanted to let you know they exist. Best wishes!

How to Take Your Data With You

As this year's Senior class prepares to graduate and move on to bigger and better things, we want to make sure that they can take all their hard work with them to college or work. Most student data is stored in Google Apps for Education in the oregonsd.net domain. If you have documents or files stored on the network server, you can copy it directly to Google Drive.

Students can export their data directly from Google Drive (directions here), or perform an In-App Transfer. For example, a student could move their documents, gmail, calendar items, and websites from student.sample@oregonsd.net  to a new personal account such as mynewaccount@gmail.com, or to their new university email address.

We (the OSD IT department) don't own these tools, so we really can't support them, but wanted to let you know they exist. Best wishes to the Seniors!

Especially for seniors- How to take your Google Apps data with you

As this year's Senior class prepares to graduate and move on to bigger and better things, we want to make sure that they can take all their hard work with them to college or work. Most student data is stored in Google Apps for Education in the oregonsd.net domain. If you have documents or files stored on the network server, you can copy it directly to Google Drive.

Students can export their data directly from Google Drive (directions here), but there are also tools to automatically move all the contents of a Google Apps account to another Google account. For example, a student could move their documents, gmail, calendar items, and websites from student.sample@oregonsd.net  to a new personal account such as mynewaccount@gmail.com, or to their new university email address.

One tool to do this is Backupify's Migrator, available at https://www.backupify.com/free-tools/migrator-google-apps

Another is Google Takeout from the Data Liberation Front.

We (the OSD IT department) don't own these tools, so we really can't support them, but wanted to let you know they exist. Best wishes to the Seniors!

Update on delayed email delivery

Google has released some information regarding the delayed email deliver that occurred last week.

The problem with Postini Services should be resolved. We apologize for the inconvenience and thank you for your patience and continued support.A copy of the quarantined messages will start to be reprocessed in the next hour. Engineers will start to redeliver messages in small batches. It's then expected that it will take several hours until all messages are reprocessed. Messages unaffected by the original issue and already properly classified as spam will also be reprocessed. A new copy of the affected messages will go through a full regular Postini scan using proper customer configuration settings and filters, as present at the re-delivery time. Reprocessed messages that are still considered as spam will be placed in quarantine again, creating a duplicate entry in the quarantine. The process will not clear out the Postini quarantine of affected message copies; message copies already quarantined will remain quarantined.

Based on this, it appears that in addition to email messages which were intentionally quarantined due to virus or spam, some (many) messages that should not have been quarantined were being incorrectly quarantined.

You can read more about this particular incident at http://www.google.com/appsstatus#hl=en&v=issue&sid=11&iid=f4d40ff81521acea4e58014d7a83ffeb

Although this was the result of what Google considers an error, we still get notifications on a daily basis of virus and spam outbreaks which Google stops from being delivered. These can also cause delayed delivery because Google blocks the offending IP address, and that IP address may be the source of legitimate emails as well. In fact, it's possible that email messages from OSD staff are originating from the offending IP address, due to the globally distributed nature of Gmail's infrastructure.

Action: block '550 mailbox unavailable'
Source: 113.162.75.147
Time: 2014/03/13 10:01:21 GMT

As always, if you have more questions you can contact the IT department.

Especially for Graduates- How to Migrate All Your Google Apps data

As this year's Senior class prepares to graduate and move on to bigger and better things, we want to make sure that they can take all their hard work with them to college or work. Most student data is stored in Google Apps for Education in the students.oregonsd.net domain.

Students can export their data directly from Google Apps (directions here), but there are also tools to automatically move all the contents of a Google Apps account to another Google account. For example, a student could move their documents, gmail, calendar items, and websites from student.sample@students.oregonsd.net  to a new personal account such as mynewaccount@gmail.com, or to their new university email address.

One tool to do this is Backupify's Migrator, available at https://www.backupify.com/free-tools/migrator-google-apps

Another is Google Takeout from the Data Liberation Front.

We (the OSD IT department) don't own these tools, so we really can't support them, but wanted to let you know they exist. Best wishes to the Seniors!

Update: Google Apps is partially restored

Some portions of Google Apps have returned to service, but not necessarily for all users. Looks like things are gradually coming back online. Just keep trying to log in occasionally.
See www.google.com/appsstatus for Google's official status report.

Google Apps is down

Google Apps is down. Not just for us, but for everybody. In the world. Literally. We don't have an ETA for restoration yet. More updates now.

Google Drive fully restored

From the Google Apps Status page:

3/18/13 11:35 AM

The problem with Google Drive should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better. If you are still experiencing an issue, please contact us via the Google Help Center.

Google Drive restored for most users- the rest within an hour

From Google Support:

3/18/13 10:55 AM

Google Drive service has already been restored for some users, and we expect a resolution for all users within the next 1 hours. Please note this time frame is an estimate and may change.

Update: Google Drive outage- it's global

I just got off the phone with Google support (yes, you can call Google for support, if you are a Google Apps for Enterprise or Google Apps for Education customer), and they confirmed that Google Drive is unavailable for everyone- even the Google support employees.

Until it's fixed, we will compulsively check the Google Apps Status dashboard (where Google officially posts status updates, and the popular IsItDownRightNow.com site.

Google Drive Service Disruption

Google Drive is experiencing problems. Trying to get to Google Drive results in a "502 Error."

502. That’s an error.
The server encountered a temporary error and could not complete your request.
Please try again in 30 seconds. That’s all we know.

Google is aware of this problem (it's affecting more than just OregonSD) and is working on a solution. You can track Google's status on the issue at http://www.google.com/appsstatus#hl=en&v=issue&ts=1363669199000&iid=281772ec1e2cb9c718aa0a46e0b6eb94

Email virus outbreaks detected and blocked

There have been a couple of email virus outbreaks detected and blocked. These were NOT in the Oregon domain, but were sent to OSD email addresses from an external sources. Our email security/anti-virus sends a message back to the sender in these cases claiming the destination is unavailable.

Action: block '550 mailbox unavailable'
Source: 217.76.69.114
Time: 2013/02/18 16:27:29 GMT

Action: block '550 mailbox unavailable'

Source: 79.106.15.113
Time: 2013/02/18 16:29:39 GMT

New look coming to Gmail Compose window

Fans of minimalist design will really like Gmail's new Compose window. Soon, the new look will be rolled out to all our Gmail accounts. You can get a preview and learn more about it at this link. I've been trying it out for a few weeks now, and although I initially had trouble finding things, I now appreciate the simple, clean look that hides most of the things I don't use often.

Changes coming to Google Groups

Starting June 26, Google Apps users will see the totally new and redesigned version of Google Groups that offers a new and improved user interface, collaborative inbox, take and assign functionality, full multi-domain support, advanced search operators, new ways of viewing group content, and much more.
You can take a tour of the new Google Groups at http://support.google.com/groups/bin/topic.py?hl=en&topic=2459437&parent=9216&ctx=topic

Google Docs list not showing up

Google Docs is having an issue showing the document list. This is happening to people all over the world, not just our district. This is being worked on by Google. There is nothing we can do except wait until they get it fixed.

You can check http://www.google.com/appsstatus for an updated status report of this issue and all Google Apps service.

Possible email disruption

Google is reporting a small email disruption this morning.

We're experiencing an issue affecting less than 0.01% of the Google Mail user base. The affected users are unable to access Google Mail. We will provide an update by July 27, 2011 9:20:00 AM UTC-5 detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.

Given the small percentage affected, it's unlikely it affects any OSD accounts, but if you are affected, you can check the status at http://www.google.com/appsstatus#hl=en

Multiple Sign In for Google Accounts

If you have a personal Google account, you may notice that you are unable to sign in to both your personal account and your Google Apps account in the same web browser simultaneously. This has some people asking if the accounts are somehow merged or something.

Rest assured, your accounts are still separate. In fact, Google is protecting that separation by keeping you from logging in to both accounts at once. I think they do this so that there is no confusion about which account you are using, so that you don't accidentally share data from one account to the other.

However, you can change your preferences to allow you to be logged in to both accounts simultaneously. This is called Multiple Sign In. Instructions for enabling Multiple Sign In are available at http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=181599

Alternatively, you can sign in to your Google Apps account in one browser (e.g. Firefox) and your personal Google account in another browser (e.g. IE, Chrome).

Hopefully that helps. Sorry for the confusion.

Google Apps Sign In

Depending on how you log in to Google Apps, you may encounter a generic login page. If you are trying to access your own personal (not OSD) Google account, you should enter your personal email address and password. To access your OSD Google Apps account, you need to enter your full OSD email address (as illustrated below), not just your initials.

This lets Google know that you are trying to log in to the Oregon Google Apps domain, and it will take you to the OSD Google Apps Login page, shown below, where you can login normally with your initials and password.

Transitioning all staff accounts to new Google Apps infrastructure

In the next couple days, all staff will have their Google Apps accounts upgraded to the new Google Apps infrastructure. This will provide you with access to many more Google Apps, such as Blogger, Picasa, and Google Voice, through your OregonSD.net account.

A few people have conflicts, which means that your "@oregonsd.net" email address is linked to a personal Google account that is not part of the oregonsd.net domain. When you log in to the personal account that has the conflict, you will be prompted to choose a new email address to associate with that account. Other than that, you don't need to do anything, and all your data associated with your personal account will remain there.

You can view more information about conflicting accounts here.