Firefox missing? Here's how to get it back.

If you cannot find Firefox on your desktop, you are not alone. Here's how to solve it:

1. Open the Zenworks Application window (a blue square with a white Z)
2. Go to the Default Software icon.
3. Double-click on Firefox 17.02 ESR.

It will take about 30 seconds to 1 minute to install and launch, after which the icon will reappear on your desktop.  If this does not work for you, please turn in a work ticket at:
http://helpdesk.oregon.k12.wi.us/

Thanks!