Monday, November 26, 2012

Wireless network Captive Portal security certificate fixed

Users trying to log in to the public wireless network this morning got an error message saying the identity of the server could not be verified. The exact error message varied depending on the browser. Chrome and Firefox give you the option to override and continue, albeit with dire warnings about how somebody could be intercepting your traffic. (This was sure to get the attention of the paranoid, tinfoil-hat-wearing crowd.) Safari is apparently a bit more ardent about protecting us from ourselves, and did not provide the option to override. The result is that iPad users on the public network were not able to authenticate.

The actual cause of the warning was that the security certificate for the captive portal (the screen that pops up asking you to log in when you use the public network) had expired over the weekend. We have created and imported a new security certificate, so now devices on the public wireless network can log in normally.

Thanks for your patience, and I apologize for the interruption and inconvenience.

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