Tuesday, September 25, 2012

Public wireless issues fixed

As of 10:45 today, you should see a marked improvement in the functionality of the public wireless and the captive portal. Working with a networking engineer, we found some major configuration issues and fixed them. I was able to do the following:
  • Connect to the public wireless network on a laptop (Chromebook) and an iPad.
  • Log in to the captive portal with a teacher account and a student account.
  • Download, install, and use Evernote and Prezi apps on an iPad.
  • Access youtube and facebook as a teacher, but not as a student.
These were the most commonly reported glitches, so I take these results as a good sign. If you are still encountering issues with incorrect network functionality and/or content filtering for yourself or students, please submit a helpdesk ticket. Please include the text of the block page. It was the data from the block page reported by staff that allowed us to identify and fix these issues, so thank you for reporting them!

No comments: