Friday, September 14, 2012

Changes to wireless Internet access

Changes have been made to the wireless access network in the Oregon Schools. The public wireless network now requires a login when a browser is first opened. This is to allow students and staff who bring their own personal devices to school to access the Internet with the appropriate content filtering settings. For example, a staff member will have more access than a student. Without this login procedure, there would be no way to apply different content filtering rules to staff, or to students of different grade levels. (By default, the most restrictive content filter settings are applied until a user logs in to receive additional access.)

What to expect
Logging in on a district-owned computer will not change. Log in as you normally would.

Logging in on a personally-owned computer (or iPad, iPod Touch, phone, Kindle, etc.) will require you to open a web browser and enter your OSD username and password. The network security and content filtering system (aka PaloAlto) will then apply the appropriate content filtering rules for your user account.

Note: There is an issue with the Chrome browser which causes the initial page load to fail. Click "Reload" and the login page should appear correctly.

If the web browsing session is idle for 30 minutes, you will be prompted to log in again before proceeding. After 8 hours, you will be prompted to log in, even if you have not been idle. But frankly, if you've been online for 8 hours straight, you really should take a break.

When using an application that accesses the Internet, you may need to launch a web browser and login first. Until you log in, your Internet access will be blocked. The app won't necessarily tell you that it can't access the Internet. It may just sit there and try. So, if you launch and app and it doesn't seem to do anything, try launching a web browser first, logging in, and they try the app again.

More info will be posted on the IT Operations site at http://itops.oregonsd.net

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