Sunday, September 25, 2011

Fiber to Brooklyn down

Update:
The likely cause has been identified (homeowner digging without calling Digger's Hotline), but that will not be confirmed until more testing occurs. We are working with vendors to find somebody to diagnose and fix the problem as soon as possible, but it will likely not happen until sometime Monday. In the meantime, we are going to bring portable Internet access devices and phones to Brooklyn to provide the office staff with communication capabilities.

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Phones and computer networks in Brooklyn are down due to a fiber optic cable disruption. We are investigating the problem.

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