Partial Internet service outage, 1/17/2012, 1-5 AM

This should not result in any actual outage because we have dual fiber connections, but I'm posting it here in case something ends up happening which results in a disruption.

Type:              Planned Outage
Location:          Madison
Ticket Number:     23172
Party:             Charter
Start Time:        1/17/2012 1:00 CST
End Time:          1/17/2012 5:00 CST
Description:       Charter Maintenance

Engineers:


Reporters:

Affected:
  BeloitColl
  BerlinSD
  BigFootHS
  DelavanDarienSD
  EdgertonSD
  JacksonCo
  MonroeSD
  OregonSD
  RiponColl
  ViterboUniv

Notices:

Maria Accuardi @ 2012-01-11 09:17:25
  Charter Communications will be performing maintenance that will
     affect your services.

     Location:  Madison, Wisconsin

     Description:  Resplice damaged fiber to prevent service
     degradation issues and ensure optimum performance and
     reliability.

     Impact: 150 Minutes Downtime

     Charter Ticket#:  100434

OregonSD.org website maintenance outage Saturday morning

From our web site provider: "We will be performing server maintenance on Saturday, January 14, 2012 from 8:00 AM - 12:00 PM ET. While there will not be a complete outage during the maintenance window, connectivity will be sporadic during the required server reboots. We appreciate your understanding."

Gmail now has "Read Receipts"

Gmail now supports "Read Receipts" which allow the sender of an email message to request a verification from the recipient that the email message has been read. This was one of the features that people missed when we moved from Groupwise to Gmail, so I've turned it on for the oregonsd.net domain.
Instructions for using this feature are available at http://support.google.com/mail/bin/answer.py?hl=en&answer=1385059

Brief email outage this morning

The brief email outage this morning was due to a domain used by Google to authenticate accounts (accounts.google.com) being categorized by our security filter as a phishing site. This may actually have been accurate, as there has been an increase in phishing activity lately. Alternatively, it could be that the domain was recently added by Google.

Regardless, we have fixed the problem. Sorry for the inconvenience.

Phones and voicemail are back up

Phones and voicemail are back up and running normally. Thanks for your patience.

Phone/voicemail outage

Phones and voicemail are currently down. We are waiting for the vendor support folks to either get it running again, or to give us the all-clear to reboot everything. If we don't wait for that, inevitably there is some glitch which prevents them from getting the diagnostic information they need to try to unravel this mystery.

Video on using Campus Portal Mobile App

There is a promotional video on using the new Campus Mobile Portal App for iOS devices. This video is meant for parents and students. It is viewable at http://www.youtube.com/watch?v=UjW6rloXrIs