Internet back to normal- myriad problems solved

Thanks to lots of investigating, research, and phone calls by Zach and Doug, the district's Internet connection is now operating properly. This appears to have fixed the difficulties people were having with United Streaming, Plato, eSped, YouTube, and pretty much anything else that required web access.

As you can see from the pretty picture below, our inbound traffic has still not peaked.

 

What you cannot see is that all the CRC errors on our router have disappeared now that the duplex mismatch between our firewall and the WiscNet router has been corrected.

Thanks again for your patience.

PowerGrade fix

Since the PowerSchool update to version 5.2.1, some teachers have experienced problems with attendance not showing up correctly in their PowerGrade grade book.  CESA 5 support has fixed the problem on the server.  Each teacher should do the following to make sure that attendance is accurate in their grade book

You must do the following for each class:

1. In your grade book, select Utilities from the top menu
   
2. Select Rebuild Data from Server
3. Find attendance at the bottom of the table
4. Click on it and then select OK.  

This will sync attendance with the office and overwrite what you see in the
grade book right now.  Remember it has to be done for each class.  Feel
free to call or email with any questions.

Content filtering issues being resolved today

There has been an issue with the Lightspeed network security system blocking staff access to content that it should allow. This affects only web sites that are allowed for staff but are blocked for students. YouTube is the most prominent example of this.

We have identified the cause of this behavior as being due to the system not knowing if it is staff or students logged in to a particular computer. Today we are deploying a small software program to all the computers, called the Lightspeed User Agent, which will let the network security system know who is logged into the computer so that the proper content filtering settings can be applied.

This should be in effect by tomorrow (Thursday, Aug. 14). Until then, if you are blocked from a site, look or a "Login" link near the bottom of the security warning message. Staff can click on it and log in using Novell credentials to access sites that would otherwise be restricted from students.