Tuesday, February 8, 2011

Login server back online, at least for now

The server that processes logins and hosts the Navigator Page seems to be stable, at least for now. (Last time I sent out this good news, it was very short-lived, so cross your fingers.) We have a plan for researching this issue and making long-term fixes depending on the root cause*.

Please note that whenever we encounter problems that prevent people from accessing email, we post updates to the tech blog at http://osdtech.blogspot.com/ That might be an address worth bookmarking.

Many thanks to Chris Brown for his work restoring services and doing detective work on this issue. We'd still be down if it weren't for his expertise.

Thank you all for your patience.

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