PowerTeacher login blank

Staff Security Settings Screen: Teacher Login ID and Teacher Password intermittently blank

SUMMARY

PowerSchool administrators use the Staff Security Settings page to modify security settings for selected staff members. Intermittently the Teacher Login ID and Teacher Password are blank when the fields are populated with data. Refreshing the screen sometimes causes the Teacher Login ID and or Teacher Password to show. If the screen is submitted before being refreshed, the Teacher Login ID and Password may be overwritten and password will need to be reset.

PREREQUISITE

• Teacher Login ID and Teacher Password fields were previously populated on the Staff Security Settings Screen.

REPRODUCTION

1. Log in to PowerSchool
2. Start Page > Staff > Select A Staff Member
3. View Teacher Login ID and Teacher Password fields.

ACTUAL RESULT

Teacher Login ID And Teacher Password fields are empty.

EXPECTED RESULT

Teacher Login ID and Teacher Password should display data.

WORKAROUND

Refresh screen.

Issue is being researched.