Friday, July 16, 2010

Keep using your Novell passwords, for now

The technical problem with delayed our switch to the new Active Directory passwords has been resolved... sorta. After many hours (thanks, Doug!) our technical support engineer friends were able to fix the problem with the service. Unfortunately, it required steps which mean we have to re-do much of the migration work we had already done prior to the glitch.

We have not determined a new cutover date or time, though it will likely be early next week, July 19 or 20. We will try to give you some advance notice, but I know many of you are really anxious to use your new passwords, so we may just make the configuration changes.

Your best course of action for now is to continue using your Novell passwords to access email until they no longer work, then try using your new Microsoft Active Directory password.

If you are trying to log on to a computer at school, take a look at the login screen. If it says "Novell" on it, use your old Novell password. If it doesn't say "Novell," use your new Microsoft Active Directory password.

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