Thursday, April 8, 2010

Elementary server problems

The server for all three elementary schools has been behaving badly. It experienced numerous freezes and reboots which resulted in users not seeing files, taking 10-20 minutes to log in, and causing programs to crash.

A Novell consultant has been working on the problem with us since this morning. We haven't found a definite problem, but there are some abnormalities with the server. We are currently copying the server to different hard drives in hopes of resolving the problem. Unfortunately, it's going very slowly (which in itself is a bad sign, and means it could very well be a problem with the drives). It took one hour for 25 GB of data to transfer, and the whole data set is over 400 GB in size, which means the transfer will take 16 hours.

We will try to get the server working again by the morning. We know you have lots of important things stored on there, and we are trying our best to give you access again without losing anything. Thanks for your patience.

Further updates as events warrant.

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