Brief Internet outage (it wasn't just us)

You may have noticed a brief Internet outage today. I certainly did. We scrambled a bit before realizing that it wasn't on our end. Here are the details:

Network:           WiscNet
Type:              Unplanned Outage
Location:          Charter
Ticket Number:     090528-0255
Party:
Start Time:        5/28/2009 14:27 Central Daylight Time
End Time:          5/28/2009 14:43 Central Daylight Time
Description:       Routing Loop

Engineers:


Reporters:

Affected:
  BarabooSD
  BeloitCity
  BeloitColl
  BlackhawkTC
  CalumetCO
  CampbellsportSD
  JacksonCO
  MarianUniv
  MonroeSD
  MoraineParkTC
  OregonSD
  PalmyraEagleSD
  RiponColl

Notices:

Maria Accuardi @ 2009-05-28 14:57:24
  Contacted Charter and this outage was caused by a routing loop.
     They suspect one of their VLANs dropped and started flooding
     another VLAN.  Outage resolved at 1443.

Maria Accuardi @ 5/28/2009 14:57 Central Daylight Time

For more information, please call the NOC at (608)265-6761, pick 1 or email noc@wiscnet.net.  You can also visit our outages web page at:

http://my.wiscnet.net/outages/outages.php