Google Calendar issues

We have received multiple reports of issues loading some (but not all) Google calendars. The problem appears to be intermittent and affecting seemingly random calendars. We're pursuing this with Google tech support.

Slow Internet today

UPDATE:
Internet is now back to full speed. If the Internet seems slow now, let us know, because it's not the bandwidth anymore.

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If the Internet seems slow to you today, it's because it is. Our main Internet connection went down yesterday (Tuesday, 1/4, around 1:15 PM). Fortunately, we installed a backup connection over Thanksgiving and configured it for automatic failover in case something like this should happen.

The primary and secondary connections work together to provide a combined total of 75 Mbps of bandwidth. When one goes down, the total bandwidth is reduced. The result is that right now we are running on 45 Mbps of bandwidth instead of 75, so your Internet access might seem slow.

(What's crazy is that five years ago, we had only 3 Mbps of bandwidth.)

We've been working with Charter to get the main connection working again. Thanks for your patience.

Acrobat Reader X not working

Adobe Acrobat Reader X is not working on some computers, or on some user profiles. We don't know the cause, as it appears to be intermittent. It seems to have something to do with the profile redirection settings.

Some of the issues include "out of memory" errors when trying to print and failure to launch the Acrobat Reader web browser plugin in Internet Explorer.

The workaround for getting PDFs to appear from a web browser is to right-click on the link and save the document to your home folder, then double-click on the document to open it.

If you you encounter this problem, please submit a helpdesk ticket at http://helpdesk.oregonsd.net and be sure to include your building, room number, and computer FA #.

Public web site scheduled outage

Our public website will be undergoing maintenance on Saturday, which will involve some outages. SchoolWorld will be performing server maintenance on Saturday, December 18, 2010 from 8:00 AM - 12:00 PM ET. While there will not be a complete outage during the maintenance window, connectivity will be sporadic during the required server reboots. We appreciate your understanding.

Internet access restored, and scheduled outage tomorrow is cancelled

Internet access has been restored, many thanks to Jim and Chen from Wiscnet! All services are now operating normally. In the course of troubleshooting, we went ahead and migrated the circuits to a load-balancing configuration ahead of schedule, so tomorrow morning's scheduled Internet outage has been canceled.

Internet service problems

The district's Internet connection has had intermittent unreliability today. It is still unresolved, though we are working with WiscNet technicians to solve the problem. The issues are making it difficult for staff to check email, and Internet access from inside the district is largely unavailable. We will continue working tonight to get it resolved, and tomorrow's schedule outage from 8-9 AM is still on schedule, though we may need to use it to continue to resolve this issue.

Thanks for your patience. Hopefully you are cooking Turkey, not checking email.

Scheduled Internet Outage 11/24 8:00 - 8:30 AM

There will be a scheduled Internet outage from 8:00 - 9:00 AM on Wednesday, November 24, so that we can test a newly installed Internet connection circuit with BCN. This is in preparation to set up a redundant Internet link so we can maintain connectivity in the event of an outage.

There will likely be multiple short interruptions during the outage window. You can feel free to try to connect, but be aware that interruptions are likely, so be sure to save often!