2008-12-16
Panther server for OHS continues to have sluggish response speed, especially between 9:40 - 11:00 AM.
We have eliminated network congestion as a cause.
All health metrics on Panther report being normal: 3-7% CPU utilization, zero NIC errors, average RAM utilization.
Because no errors are being reported by the server's own health checks, we cannot identify the issue to fix it. We are continuing to investigate and are calling in consultants to help.
We realize this is causing lost productivity and instructional time. This is a top priority for the IT staff. We appreciate your patience in this difficult situation. Please continue reporting any patterns you observe.
Thank you.
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