Strange issues with Microsoft Word not working

UPDATE 2008-08-05
These issues have been resolved for everyone except those who use the Lawson Excel plugins in Office 2003. We are still working on those.

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We are dealing with multiple reports of Microsoft Word not working for some people. Symptoms include:

• Word crashes frequently
• Cannot save documents
• Crashes during mail merge
• Error "can't fire event"
• Error "not enough memory"
• Unable to view embedded images in PowerPoint (okay, not Word, but still Office)

One correlation is that Office 2003 seems to have these issues, whereas Office XP does not. The only people who should have Office 2003 are those who need the Lawson Excel plugins for Office 2003. Reverting others back to XP seems to help.

There are other issues that we are still investigating, but resolving the issue with Office 2003 is a high priority.