Tuesday, April 13, 2010

ROME server reboot

The server unmounted its volumes at about 1:15pm today, April 13th 2010. I rebooted it, and it was back up and running by 1:25pm

Monday, April 12, 2010

ROME server reboot

9:45 AM on Monday April 12 --
The Rome Corners server encountered a driver error and had to be rebooted. The server was back online by approximately 10:00 AM.

Thursday, April 8, 2010

Elementary server problems

The server for all three elementary schools has been behaving badly. It experienced numerous freezes and reboots which resulted in users not seeing files, taking 10-20 minutes to log in, and causing programs to crash.

A Novell consultant has been working on the problem with us since this morning. We haven't found a definite problem, but there are some abnormalities with the server. We are currently copying the server to different hard drives in hopes of resolving the problem. Unfortunately, it's going very slowly (which in itself is a bad sign, and means it could very well be a problem with the drives). It took one hour for 25 GB of data to transfer, and the whole data set is over 400 GB in size, which means the transfer will take 16 hours.

We will try to get the server working again by the morning. We know you have lots of important things stored on there, and we are trying our best to give you access again without losing anything. Thanks for your patience.

Further updates as events warrant.

Internet down for whole district

UPDATE
This is the official ticket for the 42 minute Internet access outage this morning. 

Network:           WiscNet
Type:              Unplanned Outage
Location:          Madison
Ticket Number:     100354
Party:             Charter
Start Time:        4/8/2010 8:19 CDT
End Time:          4/8/2010 9:01 CDT
Description:       Multiple Charter Site Outage

Engineers:

Reporters:

Affected:
  r-beloitsd
  r-berlinsd
  r-bigfooths
  r-columbussd
  r-delavandariensd
  r-dodgevillesd
  r-edgertonsd
  r-fonddulacsd
  r-linnbloomfieldsd
  r-madisontc
  r-mcfarlandsd
  r-newglarussd
  r-newholsteinsd
  r-oregonsd
  r-reedsburgsd
  r-richfieldsd
  r-rosendalesd
  r-slingersd
  r-walworthsd

Notices:

Maria Accuardi @ 2010-04-08 09:16:12
  Multiple Charter sites failed at 0819.  The WiscNet and Charter
     Engineers are investigating the cause of the outage.  Connectivity
     was restored to all sites at 0901.

Maria Accuardi @ 4/8/2010 9:16 CDT

Wednesday, March 31, 2010

Spring Break Server Outages: Updates

All Novell building servers will be shut down this afternoon, beginning at 3:45 for approximately 1 hour. Check back here for further updates after 5:00 p.m.

FINAL UPDATE: MIDDLE is back online!!!!!

Tuesday, March 30, 2010

Spring Break Server Outages

Some maintenance work for all Novell servers tonight through tomorrow morning. (for anyone in the buildings..)

MIDDLE will be shut down today (March 30) at approximately 3:00 p.m. and expected to return to service tomorrow morning.

All other building servers (DSO, PANTHER, ROME, PVE) will be shut down tomorrow morning at approximately 6:00 a.m. for disc upgrades. All servers are expected to be returned to service by 7:00 a.m. on March 31st.

Tuesday, March 23, 2010

Skyward Self-Service link visibility workaround

The link to Skyward Self-Service on the staff start page has been moved to the top of the Online Tools section so that it will be consistently visible regardless of the web browser you use. The widgets on the start page sometimes don't resize correctly, resulting in the bottom few items being cut off.

Unfortunately, it seems to be a sporadic problem, so we haven't found a way to fix it for everyone yet. We do know that Firefox is the best browser to use because it renders the HTML most consistently. If you are using Chrome or Internet Explorer, your chances of encountering the problem are greatly increased.

Obviously, we will fix it as soon as we find the solution, but until then, the combination of moving the link to the top of the list, and using Firefox, should fix it for most everyone. Just for your reference, the link is https://skywardea-win.iscorp.com/cgi-bin10/cgiip.exe/WService=wsermaoregonwi/seplog01.w